Methods to Talk to British Airways Customer Service

There are several ways to contact British Airways customer service for issues related to booking, cancellation, refunds,special assistance, etc.; you can use the modes below to get through them.

  • Call:Calling is the primary and best way to get through them; call their customer service number at 1-800-247-9297 to connect with a representative.
  • Chat:You also have the live chat option to communicate with a bot for instant solutions to your issues.
  • Email:The Email Form is also an option to get a reply from British Airways within 24 hours of submission.
  • Twitter:You can also tweet your query using the British Airways Twitter handle to get a solution to your problem.

What Are The British Airways Services & Phone Numbers?

British Airways provides various services for their passengers; contact phone numbers are below.

  • For new booking / check prices for flight booking: 1-800-AIRWAYS 1-800-247-9297 (Daily, 7am - 1am, EST).
  • For changes to an existing flight booking/reservation: 1-800-AIRWAYS 1-800-247-9297 (Daily, 7am - 1am, EST).
  • For existing holiday: 1-877-4282228, (Monday - Friday, 7am - 3pm) (Saturday and Sunday, 7am - 3pm, EST).
  • For refunds for flight booking: 877-767-7970
  • For your delayed baggage: 1-800-828-8144
  • For the hearing impaired: 1-866-393-0961
  • For British Airways website: 1-800-403-0882

How Do I Contact British Airways by Phone?

You can call the British Airways phone number at 1-800-247-9297 between 7 AM- 1 AM EST to get a guaranteed resolution to your problem by speaking to a representative individually in the manner stated below.

  • Dial the British Airways given number 1-800-247-9297 and select a language you prefer for communication.
  • After picking up the language, you will listen to the IVR commands and follow them carefully to choose the option related to your problem.
  • They will forward your call to a dedicated representative, and you are good to talk.

How Do I Contact British Airways by Chat?

Whenever you need to get in touch with a British Airways virtual assistant, the live chat option is always there to assist. You are only required to click the chat badge at the bottom of the 'Contact Us'; page of their website ( to connect with a representative in a dialog box. Send a message about your issue, and they will reply instantly to start the discussion.

How Do I Get in Touch with British Airways via Twitter?

You have also got the option to tweet your query at British Airways Twitter handle @British_Airways with a brief description of your issue, and you can also share a related picture. They will retweet as soon as possible to resolve your issue.

How to Fill British Airways Email Form?

If you are looking for an additional mode to connect with a British Airways representative, then you can use the Email Form to get a reply from British Airways by replicating the steps described below.

  • Navigate the Contact Us page of the British Airways website:
  • Click the Email Form link to select your reason to contact on the following page.
  • After selecting the reason, you will get a related Form, fill it in with all the mandatory details, and submit it.
  • A representative will reply within 24 hours of submitting it to help you.

How Do I Contact British Airways for My Refund?

Passengers often need to request a refund for their canceled flight at British Airways. You can easily do it by calling the British Airways refund phone number at 1 877-767-7970 or filling out a refund form on the customer support page of the British Airways website ( with details like Booking reference code, name, email, etc. Submit the Form, and they will process your refund after verifying the facts. Once the refund is processed, it will be reflected in the source account within 7-20 business days, depending on the payment source.

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