Know About British Airways Cancellation Policy

Passengers often need to cancel their flights due to unavoidable circumstances, and the high cancellation charges can be painful after paying a considerable amount for flight booking. But that's not the case with British Airways as they provide you a risk-free period of 24 hours after reservations to cancel your flight without paying any charges.

However, you must read the British Airways cancellation policy before canceling your flight to see the policy rules applicable to your current situation and the refund amount you will receive post-cancellation. It applies to all the fare types except group booking. You must read the segment below to learn more about British Airways cancellations and other essentials.

British Airways Cancellation Fee

The exact amount to be paid as the British Airways cancellation fee depends on the flight route, fare type, and the time of cancellation. However, you can get the general information by reading the points brought up below.

  • You can cancel your refundable and non-refundable tickets within 24 hours of reservation without paying charges.
  • A cancellation charge between USD 10 - 450 will be levied after 24 hours of the risk-free period.
  • Passengers can calculate the exact cancellation charges using the Fee calculator on the British Airlines website.

How to Cancel British Airways Flights?

There are several ways to cancel British Airways flights, divided into two sections: online and offline modes. The online method includes cancellation through the British Airways website and Mobile App, and the offline mode includes calling and visiting the booking office at the airport. You can glance all the ways below for a better understanding.

Online Modes of Cancellation-

Through the Website:

You can replicate the basic steps below to cancel your flight through the British Airways website.

  • Open the website:
  • Click the ‘Manage Booking’ option at the top of the Menu Bar.
  • Enter your Booking Reference and Last name to see the Booking details.
  • Pick the flight you wish to cancel and click the same option.
  • You will see the cancellation charges and refund amount on your screen.
  • Once you agree, they will cancel your flight and drop an email confirming the same.

Via Mobile App:

  • Firstly, open the British Airways mobile app on your phone.
  • Jump into your existing account using the credentials.
  • Navigate the ‘My Bookings’ option and mark the booking you want to cancel.
  • Tap the ‘Cancel Booking’ option, and the process is complete.
  • You will get the authentication through an endorsement email.

Offline Modes of Cancellation-

Via Call:

  • Dial the British Airways customer service number at 1-800-247-9297 and choose the flight cancellation option.
  • Share your Booking details, such as Booking reference passenger's name, etc., with the representative.
  • They will cancel your booking after verifying the details and process a refund.
  • You will get the authentication attached to an endorsement email.

At the Booking Counter:

It is the most convenient way to cancel your British Airways flight, but it's time-consuming. You must only visit the British Airways Booking counter at the airport with a government-issued ID proof and ask the representative for cancellation. Provide all the necessary details, and they will cancel your flight immediately.

Rules for Flight Cancellation at British Airways:

There are specific rules for British Airways flight cancellation brought up below, which you must consider before canceling your flight to avoid any inconveniences.

  • The British Airways cancellation rule applies to all the fare types.
  • Passengers are eligible for a refund post-cancellation at British Airways.
  • You can also appeal for compensation if your flight gets delayed due to the airline's fault.
  • Passengers are also eligible for a full refund if their alternate flight gets delayed for more than 2 hours and they are willing to cancel the flight.
  • If you cancel your flight within 24 hours of reservation, you need not pay any cancellation charges.
  • You are debarred from paying any cancellation charges if you can't travel due to medical conditions and the death of an immediate family member.

British Airways Refund Policy

You must read the British Airways refund policy mentioned below before requesting a refund so that you can conveniently cancel your flight under any circumstances.

  • According to the policy, passengers canceling their refundable tickets within 24 hours of reservations are eligible for a full refund.
  • The cancellation charges will be levied if the passengers cancel their refundable ticket after 24 hours of reservation, and the remaining amount is refundable.
  • If you have a non-refundable ticket with British Airways, you are eligible for a partial refund as a Travel Credit post-cancellation.
  • You are eligible for a full refund if your flight gets canceled due to Operational reasons such as a mechanical problem in the aircraft, insufficient staff to operate, flight delays, etc.

British Airways Holiday Refund Policy

You have also got the option to cancel a single ticket at British Airways even if you have booked a holiday package. However, you must pay the appropriate cancellation charges per the British Airways holiday refund policy. You can conveniently cancel the ticket and request a refund if your ticket is eligible. There are also some exceptions as you cannot change the time of your holiday.

How Do I Claim a British Airways Refund?

There are two ways to claim British Airways refund one is by calling their customer service number at 1-800-247-9297 and speaking to a representative, and the other is by filling out a refund form on the Contact Us page of their website, as mentioned below.

  • Open the website:
  • Click the Delays, Cancellations, and Refunds option under the Help section of the Menu Bar.
  • Again, click the Start a New Complaint link to open a Form.
  • Fill in the required details and submit it to complete the process.

Frequently Asked Questions

Can I get compensation if British Airlines cancels the flight?

British Airways compensates its passengers for cancellations, but for specific conditions like a mechanical problem in the aircraft, insufficient staff to operate, etc.

What are the British Airways flight delay compensation charges?

The exact compensation amount depends on the flight route and fare type. However, the passengers are eligible for a compensation of USD 300-750 for a flight distance of 1500- 3500 km.

Can I cancel my British Airways flight after check-in?

Yes, you can also cancel your British Airways flight after check-in by calling their customer service number at 1-800-247-9297.

Will I get my money back as British Airways Refund?

Yes, you can conveniently claim your refund at British Airways after canceling the flight in the original form of payment.

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